Política de privacidade

LÉLÉ & BRÍGIDA - ESTOFADORES, LDA ("we", "us", "our") respects your personal privacy and is committed to protecting your personal data. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit and make purchases from qkfba1-2k.myshopify.com. This policy complies with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

2.1 Categories of Personal Data We Collect

When you browse or make a purchase on our store, we collect several types of information:

  • Personal Identification Data: Your full name, billing address, shipping address, email address (e.g., used to send order updates), telephone number, and payment preferences.

  • Order & Transaction Data: Details regarding the automotive products you view, add to cart, and purchase (such as wheel hub cap dimensions, valve stem quantities, car hook variations), as well as order history and payment confirmation codes.

  • Technical & Device Data: IP address, browser type, operating system, time zone settings, referring URLs, device identifier, and interaction patterns on our website gathered automatically via cookies and tracking technologies.

2.2 Lawful Bases and Purposes for Data Processing

We process your personal information based on the following legal grounds and business purposes:

  • Contractual Performance: To fulfill and deliver your orders, process payments, compute shipping fees, send transaction notices, and manage customer service inquiries handled by Ernesto Pinto.

  • Legitimate Interests: To improve our website performance, optimize automotive accessory catalog categories, analyze web traffic, detect fraudulent transactions, and secure our online store against security threats.

  • Legal Compliance: To maintain legal tax records, fulfill commercial accounting obligations under Portuguese company law, and respond to lawful government requests.

  • Consent: Where explicitly provided, to send promotional newsletters, localized offers, or specialized product updates. You may withdraw consent at any time.

2.3 Third-Party Service Providers and Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with essential operational service providers bound by strict confidentiality obligations:

  • Shopify Inc.: Our e-commerce platform provider that hosts our online store infrastructure, shopping cart, and database storage.

  • Payment Gateways: Secure third-party payment processors (e.g., Stripe, PayPal) that handle financial transactions under PCI-DSS standards. We do not store full credit card numbers on our servers.

  • Logistics & Freight Partners: Courier companies and postal services responsible for dispatching your packages to your destination address.

2.4 International Data Transfers

Because our platform operates via international infrastructure, your data may be transferred, stored, and processed outside of your state or country. We ensure that appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) are implemented to keep your personal data protected across all jurisdictions.

2.5 Cookies and Web Analytics

Our store utilizes functional, analytical, and marketing cookies to enhance user navigation, remember shopping cart contents, and gather statistical site analytics. You can control or disable cookies through your web browser settings; however, disabling functional cookies may impair shopping cart operations.

2.6 Data Retention and User Rights

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Under applicable privacy laws (such as GDPR), you enjoy the following rights regarding your data:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete personal details.

  • Right to Erasure: Request deletion of your data when no longer needed for legal obligations.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact our Data Protection Officer, Ernesto Pinto, at [email protected].